Marco's Pizza

I ordered pizza around 11:00 AM and about an hour and a half later I receive a call from the manager asking if I could come pick my pizza up because they don’t have a driver. I asked if my pizza was ready and he said they haven’t made it yet! What?! A whole hour later! It’s crazy because I was craving Marcos and the managers customer service this morning was way past poor. Now I have to order from another Marco because I don’t feel safe eating at this location. Way to ruin my morning Marcos. This isn’t the first time I’ve had problems with the way I’ve been treated as a customer over the years at this location. I don’t even write reviews but this has to stop! I get being short staffed but it’s the way you handle a customer in those situations. And the Worse Manager of the year award goes to the manager on duty 2/08/22. Congratulations! You’ve lost business!

The new Caucasian male working there deserves a round of applause. He was the only worker there, shocked at how enthusiastic he was to be there even though working alone. He was super extremely courteous to the people in front of me as well as me.. not to mention his tenacity/diligence to not make me and others wait.. this guy needs a RAISE/promotion!

I've dreaded this location for years due to consistent customer service failures. They have two new employees that understand the power of just being nice to the customer and enjoying what you do. Michael Cho and Seulkie have given me the confidence to start ordering here on a regular basis again! Thank you both for the great service and generosity!