Dairy Queen Grill & Chill

Awesome experience! The older gentleman at the drive thru was awesome! He greeted us with a smile....he joked with us and was very polite. I wished I had gotten his name so I could mention him, but he did mention he was "70 something." It was refreshing to be greeted with a smile for a change, I commend this gentleman for going above and beyond to make our drive thru experience fun! Thank you to this gentleman for smiling and just being a friendly person. To whoever hired this gentleman....thank you also, you have a very good employee working for you and representing Dairy Queen! Awesome!!!

OK, it's DQ, you know what you're getting. Love a good Blizzard. Only reason it's a 4 today is that my blizzard was really short on the candy. However, the dine-in area was closed due to short staffing, I get it. Everyone is short staffed. The drive through was staffed by a nice lady that was working her tail off. I won't guess her age, but I assume this might be post retirement additional income for her. I say that, because it looked like it was only her and a line cook working the place on a busy Sunday afternoon. Kudos to her, but wow. People need to get off their ***** and get to work!

My family and I ordered food this evening around 6 pm. We ordered off uber eats, & the kids were excited because it's one of their favorite places. It's also my son's birthday and he's been asking for all day. Then roughly 45 min later I get a message from uber eats saying my orders been canceled. It says out of the 9 items we ordered they can't make it because ONE of the hamburgers we ordered requested lettuce and they don't have it -. - Then I try to edit the order just to take the stupid lettuce off and get us our food. Guess what? They aren't accepting new orders and closed. The website doesn't say they are closed. Uber eats doesn't say their closed. As a chef myself I know exactly what happened. This is what happens when you have incompetent people running the place. Get a big order " nah, just tell them we're out of lettuce and kill all the orders, we're closing early tonight anyways" And that is how you kill a life time customers business.

When I went in to order some food I got additude and witnessed this woman speaking down to the employees and treating them like they were useless little children. and come to find out she was the manger. I manage a store and never would I ever pit up with anyone im my location speaking like that to on another.so please upper manage ment take notice and act on it other wise you going to continue to be short staffed and loose employees. Thank you for reading