Pizza Express

Took my family of 4 to Pizza Express Northbridge in Edinburgh. Pre booked with the app but due to family uncertainty had to cancel and rebook multiple times. App was great and allowed this. We turned up a good 45 mins early on the off chance they had a free table which they did. You know where you stand with pizza express - good pizzas, good vegan options and willingness to swap around ingredients (dairy cheese please) and a good selection of Italian beers. Also had various member benefits to help reduce the bill. Staff were friendly albeit could have been a bit more attentive but always responded when I called them over so no biggy. A good reliable place to take the family and recommended to anyone looking for pizza on a night out in Edinburgh.

This place is pretty special. Kathy, Gemma and Chris were 3 staff members we interacted with last night and all were superb. How the management recruit and retain such great staff is a mystery. Chris on the front desk was great, Gemma who we spoke to during the meal had a great attitude and Kathy, who we had met a few months ago continues to give exceptional service. All 3 had probably had a really busy shift and were tired but they never let it show. We have eaten in a number of Pizza Expresses but this one is a cut above because of the outstanding service by these 3 staff members. I hope the management do everything they can to retain them in the long term as am pretty sure they are Irreplaceable. Food and drink was too notch as well. We will be back

We are just on the train home from a day trip to Edinburgh - my daughter and myself had to wait a while when our train was delayed so came here. Fantastic service and the atmosphere was lovely! My daughter is rather fussy when it comes to pizza and will only eat ham and pineapple - this was no problem for them to do. The staff were really lovely and easy to talk to and they allowed us to stay after we had paid when the rain started (again) before we had to go and catch our delayed train! Thank you so much to the team for such a lovely lunch/early dinner that was not planned! Look forward to popping in again the next time we are up.

It was fabulous apart from the rowdy Americans sitting across from us. They were so rude, especially when a young disabled boy entered with his parents, they were all staring at him. They did not think about other people. At one point I thought I was gonna tip my pizza over one guys head. Everyone was complaining.

Thank you to all the staff working 20th June 2023 for lunch (chefs, wait staff, manager) who did a fantastic job of accommodating a 40 person booking. Communication from managers regarding the booking in the run up to the day was great, the food was fantastic, and service was carried out without a hitch by the two lovely wait staff and manager on the day. They were also very accommodating regarding payment, and allowed us to pay individually for our orders. Would highly recommend for larger bookings. Many thanks to you all. :)