Patisserie Valerie

We had a Buy-a-Gift voucher for afternoon tea which we used here today. The cafe was quite busy but we had called in at the right time and got a table straightaway. Staff were friendly and helpful, and our drinks and food arrived quickly. I'd requested vegetarian sandwiches and overall these were okay, although the cucumber sandwich was a bit underwhelming. Scones were absolutely delicious and cakes were really lovely and light. Overall this was a great experience and a nice treat.

We had a Buyagift voucher for afternoon tea. Tried to use it a few months ago but the manager said they had 2 people in for afternoon tea already and couldn't manage any more! He was rude and unwelcoming. Today we went back to try again and were warmly welcomed by a different man who could not have done more for us. His colleague who brought our tea & food was similarly very friendly & helpful. Afternoon tea was lovely (apart from sandwich fillings - both meat) and service was excellent. What a difference the change of staff made! 👏

We were given a Buyagift voucher for an afternoon tea here. You visit the Buyagift website and fill in your details. There was no need to book a table as it's walk-in to get a table, so be prepared to wait if it's busy. Luckily, on our visit, we got a table without waiting. We ordered our drinks, latte and a coke, then our food came out. Sandwiches, scones and cakes. The sandwiches we thought could have been a bit better as the fillings were cucumber and butter on one, a slice of ham covered in mustard in another and the third chicken with what looked like pesto ( it was green, we couldn't tell by the taste). The scones were warm and when combined with the jam and clotted cream tasted great. The cakes were super light and tasty. We loved them. The servers were polite, prompt and well presented. The toilet, there was only one, shared, that I saw, was clean and tidy. We did hear from one of the servers that there was no Chef at the time of our visit, so this might be why we got mediocre sandwiches if not I think a change of fillings for these sandwiches would help to improve them. Our deal also gave us the option of choosing cakes to go. As we were going for drinks and walking about Edinburgh, we asked if we could get a box of macarons instead, which we were given. These were lovely, too. The afternoon tea is a lovely light lunch, especially if you are planning on walking about the area and don't want to bag up on a full meal, pity about the sandwiches.

Staff were extremely friendly and polite. Food was nice but not quite the expected serving portions compared to the list of named breakfast items on the menu. As mentioned in another customer’s review, there was boxes all over the floor that had to be avoided when trying to access the toilet (which had an old dirty hand dryer chucked on the floor under the presumably newly installed one).

Visited with my family of 6 with Groupon vouchers for cream tea. Staff were excellent. Scones and coffee / hot chocolate was all great. Service was polite and friendly, they cleared a lovely window seat for us. Really enjoyed our visit and highly recommend (especially as our visit coincided with a downpour and kept us out of the rain but wonderful sun 🌞 emerged as we left!)

Had a Groupon deal for a coffee and cake as a little treat to myself on my recent solo trip to Edinburgh. This charming little coffee shop is tucked away behind Princes Street. The staff (an older gentleman and a young guy) were both very nice and offered table service. It was so hard to choose a cake, as they all looked delicious.. But eventually I settled on a strawberry slice which was lovely. The latte was nice too. I stayed for around 45 mins, had a read, finished my food and let's just say,it won't be my last treat, as Im already booked up for another visit in November!