Mcdonald's

Food is consistent as with other McDonald’s but I found this restaurant to be very clean, high tech kiosks, and very good and attentive services. The lady comes to help with kiosk if needed and also waits on you at the table to check how the food was. Was a bit surprised for being in a fast food establishment but it was a nice touch.

I come to this McDonald’s about 3 or 4 times a week. I am an elderly woman and originally there was a very rude female employee that wouldn’t help me with my order and was nasty to me. I decided to go back anyway and was helped by a very nice man named Henry. I am writing this review because of him. Every time I visit he always is so helpful and kind even if he is busy. He is a great employee.

They consistently mess up very simple orders and always tell me to park and then abandon me. One time I wanted no cheese and instead they gave me no patty! And forget about telling them to change anything once the order's been placed. They have yet to successfully fulfill my demands regarding anything post-order. They focus too much on rushing the food as quick as possible and it shows. The service is disappointing and I hope someone there realizes I care more about the accuracy of my food than the timeliness of it 🙄

The woman working the drive through around 2pm did not listen to my order. Three of my items were made incorrectly. Their board was also out and when I told her she didn’t seem to care. The gentleman at the second window was great though, when I told him about the board being out he asked questions like he cares about the guest experience.

Not happy at all. I have been going here for years and the employees working in the drive thru window are great. Today was my2nd time using the mobile app and purchased 2 times. They confirmed my number at at the window then later said I owed money. I showed them that it went through. Even showed them my bank app that shows it went through. A female mgr came in. She had the audacity to tell me to pay again! I dont care if it cost was 30 dollars or 3 dollars but no customer should have to pay a meal again when I have proof that I paid even showing my bank acct. Plus the way I was spoken to was very unprofessional. Eventually she told me to go the next window but with an attitude. Thats a manager! The lady who usually gives me the food was extremely nice but then another gentleman who may be a supervisor said I needed to pay and he was getting upset. I thank the lady who usually is at the drive thru, who was gracious to say, no this is her food. She gave it to me with no hesitation. How dare that the managers not display excellent customer service. $2.55 that is what I spent. I will now travel to other competitors if I want a breakfast or coffee. Especially since Im being argued about a bill that I clearly paid. You have lost a repeat customer

I would like to share my appreciation for the gentleman that was working the drive-thru at 11pm on Fri may 6th. I have recently been stopping by for coffee and the gentleman(maybe a manager? I believe he might be Spanish) took the time to ask if he was making the coffee to my liking because he noticed I was coming alot. This gentleman made my week and it's not often you receive this type of service using drive through. So I would like to thank him for going above and beyond and hope a company official sees this and rewards him.