Ferguson Plarre

It has been taken over by new management that appear to want to improve customer service and shop products. While this is understandable from a business point of view, it impacts on customer satisfaction. My experience was amazing customer service, coffee, and dessert. It is a clean, organised , and have more products than before which give more variety for customers. I will recommend people to go there more and more to enjoy there time with their favourite coffee ,desserts, and more snacks. God bless you Micheal and Lydia and help you to improve it much better than any time before.

Unfortunately this has been taken over by new management that appear to want to save overheads. While this is understandable from a business point of view, it impacts on customer satisfaction. My experience was of very poor customer service and overcooked products. I recommend people go to Brent’s Patisserie instead (I’m not affiliated in any way). They have better products, are knowledgeable and look after their customers.

I have been to this branch earlier today Sunday 19 June 2022 and found the customer service provided by the owners Micheal & Lydia to be excellent and also found them to be very friendly, helpful and professional and I give them 5 ⭐️⭐️⭐️⭐️⭐️ . Also I have been there many times and would highly recommend it to anyone.