Royal Hotel

Is this a fancy pub? No… Is it a warm, great place to have a relaxed meal and a drink? 150% YES! This is one of my favourite locals. Staff are always friendly and helpful, food is always well made pub grub, beers are consistently pedestrian through clean lines. You know what your going to get every single time and I love it. Uncomplicated, consistent, and wonderful.

Just spent the evening here for a family birthday. Couldn't be happier Our group has a full range of people ( kids, seniors and adults). The kids both really enjoyed their kids meals. Seniors were extremely happy with their sirloin steak. The meat was tender and flavourful and the sauces were lovely. Pork belly with crackling was super tasty, my own meal of ribs was wonderful. Ribs were so tender you could pull them apart with your fingers. Best of all the service was excellent. Kathleen went out of her way to ensure we had all we needed and answered all of our questions with a smile and knowledge Would love to try the trivia night next time as everyone seemed to be having fun!

What happened to a "good quality & Traditional" Pub Meal????? Visited about a week ago so with my mother. The tables were sticky and getting stuck to our clothing. Customer Service is non-existent, we were told to place our orders & pay online. When the food arrived, the chips were dry and some even brown on the inside. I'm assuming the oil had not been changed in some time as the calamari was dark and tasted like stale oil. The schnitzel tasted processed and frozen after crumbing and also deep fried with this stale tasing oil which made the inside of the crumbing soggy. The gravy tasted foul, I couldn't bring myself to eat it. I expected far better service and quality of meals but it was like visiting an outback truckstop. Needless to say, I will not be returning if I wish to eat a quality pub meal in future. I would recommend hiring chefs who are trained to prepare and deliver fresh quality meals, not just basic cooks. Hiring Waiting staff to great you upon arrival, direct you to your seat and take your order along with any special requests. It's basic hospitality, really not that difficult to accomplish when a company takes pride in their venue and level of customer satisfaction.

I would like to comment on an event that transpired in front of my dinner with my family last night on the 21st of March. We overheard a patron demanding free drinks as compensation as they believed that the time for their dinner had taken too long. I was already appalled when they were screaming bar staffs name saying " Where are the free drinks for our late food" Our food then arrived for my party of 9, to which we were eating and enjoying our meals. This moment of grace did not last long as the same patrons were demanding their food and "free drinks" to make up for their delay. They then proceeded to demand for the manager. This is where we were all silently sitting there disgusted with the way the patrons were speaking. To summarise segments of the conversation when the acting manager met with them to deescalate the situation, included - "no where's the other manager! He's better than you" The conversation then escalated to one of the women dining screaming at the manager stating that she wants to know why her food was taking so long "as she ordered right after them" that the time it was taken is unacceptable! She was very aggressively demanding answers and compensation. This is where I would like to commend the manager and how he handled these appalling customers. She requested again to know how this happened. So the manager proceeded to give them the receipts and highlighted the time stamps. To which she did not order directly after them. This was yet again "not acceptable" to the patron. The manager then proceeded to explain that cooking a meal takes time as we would all understand and appreciate. They then again demanded that their meals be free. to which he calmly replied "we can not do that" they then proceeded to say that they will take their business elsewhere. The manager then stated he would follow up with the food and try and get it out urgently. When he was walking away all 3 of them were still proceeding to make a scene and demand free items or compensation. I myself am a manager of a team of 24. I would like to praise your manager's handling of these disgraceful patrons. as he tried his best to deescalate the situation and handled it calm and collectively. Personally I would hope that these individuals do not dine in public ever again, as it was disgusting the way they were behaving and down right aggressive towards all staff. Even their lack of consideration for others within the venue.

Is it fancy here? Nah. Is it great to eat lunch or dinner or to grab a drink and play pool or even to go to the pokies or even watch your AFL team play? Absolutely!! I love the bartenders/servers as they are so friendly!! I absolutely recommend the Fruit Tingle cocktail as it’s to die for or even the steak with garlic sauce. 🤤🤤