Boston Market

I thought I was sent bad food because they don't have to see someone or they can't bring it back to the counter. Then I read the reviews. Just BAD. The Mac and cheese had crunchy parts. How the hell is pasta crunchy??? Cornbread could have been used as a brick. HORRIBLE and will not come to this location again. Waste of money.

Tried calling for 10 minutes or more, no answer. Husband got there to order our 3 pot pies, was told they had 2. Hubby asked why they don’t answer the phone, manager says they didn’t hear a phone call. I called while he was in the driveway (because they closed the dining room an hour early) and he didn’t hear a phone ring. So as I am telling hubby I will eat a rotisserie chicken plate & he told the manager he would take the 2 pot pies and order the rotisserie, she said sorry but an online order came in & now there was only 1 pot pie available!!! Are you fricking kidding! Online order got preferential treatment over someone there in person! I told him to drive away! Never again!

We never really had an issue with the food, except for the two times they were out of chicken. Their hours are what's the issue. The times I've tried calling to see if they were open, instead of driving all the way out there, no one answers. The times we would go out there, they were closed, way before their listed closing time. It would be nice if there was a recording or something saying they were closing early for whatever reason.

I love Boston Market! I enjoy coming here as I usually get a 3/4 dark, both my sides are creamed spinach and a drink and every so often six cornbreads as the deal is cheaper than three. However this location is lacking in menu items and quite frankly it's disturbing. I've come here three times in the past week, the first time they we're out of chicken. The next time they did not have any large cups for soda and just now I wanted to get a piece of pie because they have eight new items but tonight for whatever reason they only had chocolate cake. Also in the Drive-Thru I have to remind them to put in a spork as they often forget. The staff here is very professional and kind. I absolutely love coming to Boston Market but I'm concerned about this franchise as how they lack in what the menu offers... Normally I would give this restaurant a five-star review but three strikes and you're out.

I have no idea what has happened, and if it's just this location or all of them. But they are never open. No one ever answers the phone. They are always out of items. I arrived 2 hrs before close, and someone was putting up the seats in the dining room, and wouldn't unlock the door. No one responded at the speaker or the drive through speaker. At this rate, just shut the store down and let a restaurant that will actually be open move in.

It’s kind of hit or miss at this location I think it still has a lot to do with staffing shortages. I’ve gone a few times and the lobby is closed or the whole restaurant is closed and sometimes they would be out of chicken or tell me it going to be 20 or 30 minutes until they had more. Most of the staff is really nice every now and then you get somebody who’s a little rude but probably because they’re running the whole place with only a couple of people in there.