Chipotle Mexican Grill

Amazing services from this location. One of the employees , Marcus, was so friendly and smiled the entire time we was there. He was taking orders and cleaning the guest area. The staff was working together as a team . This is an amazing location. The food was hot and fresh. You can tell that they have a great leadership (at least during this shift). 5 stars.

Marcus, Chris, Xavier, and Daniel are always on point with both food quality and customer service, something often not too common at other chipotle locations.. they always remember me(especially Marcus- GIVE THAT MAN A RAISE). The staff always seem to be having fun and enjoying their job, which is probably why they’re always in such a great mood. Usually drive down to this location instead of Brentwood(closer to my house)for this reason. 5star+++

I work in the service industry, so usually I’m pretty understanding that mistakes happen. However, this place disappoints almost every time. Every other delivery, food will be missing, half filled bowls and chips, etc. I only continue to order from here because they are the only place close enough for delivery. Tonight, there were pieces of meat in my queso. I really don’t know what to say other than how is this store being allowed to operate like this. Feeling really grossed out and frustrated. If you’re able to order in store, I would avoid this place.

Anytime we have ever ordered delivery from this location they have neglected to get the order correct. Not only did a salad bowl come with no lettuce…. They also just gave us a bag of chips with none of the guacamole (which we did order separately) and for one of the bowls… which did not have it either. Last time we ordered we found plastic in one of the bowls!! Called to speak with someone and their AI machine said I needed to talk to the delivery service, when it was not the delivery services fault. It is clearly on the staff. I feel bad for the delivery drivers who have to deal with this and if I were a delivery driver I would not pick up orders from this location. I have never left a review before but after the third time of this happening and multiple occasions of going an hour and a half before they close and they have already stopped making certain items (like guacamole) and have closed down.. just is kind of a joke.

Good food- horrible service! So incredibly rude. Went back to try again 9 months later. Still horrible service, millennial girl who worked there complained about me using the bathroom and that she had to clean the toilet because us guys are so disgusting.. hard to make this sh$t up! Oh and this time it cost me almost $63.00 for 3 burritos, 1 bowel, guacamole and 4 drinks.. there prices have gone up allot since the days of $5.99 for a 🌯