El Sombrero

This was my first and last visit to this referred restaurant. Terrible service asked for napkins 3 times , hot sauce 2 times , shrimp was overcooked. And most of all the overcharging for 3 margaritas we ordered. We ordered 3 skinny margaritas that were $8.95 each. had to point to what we wanted due to server did not understand what we were asking for. When the bill came there were 3 charges, for 3 different types of margaritas ! We should have paid 8.95 times 3 but we're instead charged $44.95 for 3 different types of margaritas??? Obviously ones we didn't order, including a Texas margarita that was $15.00 ! server didn't understand when trying to explain. So when the manager came over he wanted to argue that we had 20 ounce skinny margaritas for which they don't even offer a 20 ounce skinny margarita??? He was more interested in arguing with me, first time customer than rectifying the obvious mistake to the bill. And still overcharged me at the end. I swear it felt like a scam ... It was a terrible display of customer service that I won't soon forget. Associates that take orders should be able to take an order without there being a serious breakdown in communication. And managers should NOT run off customers! they should do everything to retain them which failed here badly and sadly ...

Great food! Service was okay, wasn't very busy towards the end of the night on a Tuesday but the servers were occupied cleaning. Got the El Camino Dip for the first time. It was good but a lot of grease from the meat mixed with the cheese and you're not able to enjoy the cheese unless you want a chip full of grease. Grande Quesadilla with shrimp was great! Very large shrimp. Also got an a la carte shredded chicken & pastor Quesadilla. The shredded chicken was okay, but pastor was amazing, Definitely would order again!! Salsa had a nice flavor as well.