Kfc

Ordered Door Dash from this location tonight for dinner. I have issues every time I order from here…missing items, or quality issues. My fault, I should have known better!! It will not happen again, I will never order or eat from this location again. As a side note maybe if the employees were actually focusing on their jobs instead of outside smoking, the customer experience might be a little better. Do better KFC!!!

The last three meals we got have been 100% perfect, correct, and soooo very good (Breasts, wings, potatoes, biscuits even the Sierra Mist was excellent) I Hope they keep that up...because for a few years, the quality of the meals have been hit or miss - with us throwing many a meals in the trash as they were either too under cooked or hard as rock from being over cooked. For years on end the Sierra Mist drink tasted like rusty toilet water. Now it is better tasting than store bought. KFC is expensive...so we all tend to remember the bad meals we pay for. Franklin, Indiana loves KFC, and receives patronage from many in the neighborhood, here's to hoping KFC will continue this trend of respecting their customer back by providing quality product.

I went here with my mom after checking out her new home. When we went in their all I could think about was how hot it was in there. It was like they didn't have ac and only had fans turned on to cool of the place. They didn't help due to how much heat the friers put off. They had a staff that was made up mainly of teenagers and the girl that took the order was very nice. We got a bucket deal with 8 pieces of chicken, 3 sides ( we choose 2 mashed potatoes and gravy and Cole slaw, and finally came with I believe 5 biscutes for about $30. The food was pretty good for having a staff made up of mainly teenagers my only real complaint besides the heat was the gravy didn't taste like the original flavor I remember KFC use to taste like I miss that it use to be the best gravy in my opinion and it wasn't like that here. I would deffinetly try this KFC out if your in the mood for some chicken it was pretty good tasting. Thank you and may God bless you and your family if you follow me on here. Be safe and have a wonderful year.

Ordered 2 buckets of chicken, Mac-n-cheese, cole slaw and biscuits. I spent over $80 on this mess. My significant other wanted KFC for Father's Day. HUGE MISTAKE!!!!! The mac was ice cold and the chicken skin was greasy and mushy. The Franklin location has gone down hill. It was disgusting!!! So disappointed.

This honestly has to be the worst KFC ever. They never have chicken, the debit/credit machine is always down, the order is never correct, and you can break windows with the biscuits you pay for. When you say something, the staff is rude, and it's honestly not worth waiting 45 minutes for them to fix the order.

Went to the Franklin Indiana kfc today and the food was gross chicken was way over cook biscuits was harder then a rock this was the worst kfc experience I have ever had! The famously bowl was even gross in over all it was almost like everything was a day or 2 old bc my husband and myself was there around 11am shortly after they opened! The only thing that teased right was the pop