Sonic Drive-in

I actually went through the drive through. I want to give the sonic team around 4:27 pm on 6/16/22 they're props.. The was a mix up with my order but they happily fixed the missed hap. I appreciate the honesty of the on shift new manager who in fact offered other options of taking care of the issue with such professionalism & great costumer service. Despite forgetting to take my information down, for I can tell they were nervous. They definitely handled the issue very well with great customer service/ professionalism an that now a days I in fact truly appreciate. So thank you sonic for a very good experience.

This location has shown now 2nd time that food quality is the last thing they are concerned about. First time was this DELUXE cheddar bacon pretzel dog... $6 hotdog. That was Aug 2021. So I thought I would try again. Got chicken strips with tots and toast Because how could they mess that up.... Welp..turns out if you never change your fryer oil and over cook it... You can make even chicken strips and tots putrid. The tots were so overcooked, one tot cut the roof of my child's mouth and the fries were crispy chips too. It was literally inedible. I guess since it's the only Sonic for Miles my suggestion is to skip it altogether. Google won't let you choose NO Stars, so it's one star under duress and absolutely not even worth that.

I don't like giving these one star reviews but this time I can't give more. The only reason I'm giving one star is because at least the Coke was good. The fries were burnt and tasted like they had been refined at least 3x, the popcorn chicken was tasteless. I know your short staffed but YOUR FOOD doesn't have to show your short staffed. I've been to places that's short staffed and their food doesn't show it like this did. YOU NEED TO DO BETTER. I don't recommend this place, it has went way below their standards. Sorry Sonic.

I guess my expectations were too high. Ordered a banana shake, as I sat at the window watching a young lady make it I was surprised to see she was handling the banana without any covering for her hands, then disappeared to the back to grab another banana I assume from storage area. As I watched her puree 1/2 the original banana I guess I thought it would be blended with ice cream....NOT! Said puree went into the bottom of the cup, then apparently fill with vanilla soft serve, then second 1/2 of banana was mixed with about 2 tbsp soft serve then pureed again and dumped on top the vanilla ice cream. Not at all impressed! I overlooked the very lengthy wait as the have barely any staff (like most places post-pandemic) but was truly disappointed 😞

Went to this sonic waited 10 mins before I was able to order, then when I was able to order, I ordered the dill burger with no lettuce just ketchup, mustard and tomatoes. I repeated my order 3 times and the order was read back to me 3 times. I get to the check out window waited 10 more minutes for my order to get home and the order is totally wrong!!! Not even what I ordered!!!! And to make the situation worse, the burger was room temperature! It definitely wasn't fresh!! I was definitely disappointed!!!

Such a hit or miss with this place. One time good with nice employees with fast service and the next is the complete opposite. The cherry on top was tonight tried to order on the app and when we arrived it was closed.. supposed to be open till 8pm but closed at 6pm. Maybe not on the store but whoever manages the app. Only reason we go is its the only sonic around..