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Google Bewertungen (8)
For years I haven't gone to Panera due to having Celiac disease and needing to be gluten free. Over the last year or so I've been hearing about how Panera Bread was working to make (some) items available.
I really wanted a coffee, you know the type with extra flavors and whipped cream. Panera Bread was close by and I wanted to give them a try.
I didn't see anything listed on the sign and while waiting my husband begins to check on their website. I ask the representative who was helping me if he could help direct me towards a coffee & flavoring that was safe. He had to go ask his manager. (This kindness to look was why they get 2 stars and not less).
While away my husband says "their website lists all their coffee syrups and flavors as safe."
Then the rep comes back and tells me "oh nothing is gluten free here, I'm sorry".
So... if your Gluten Free, don't eat at Panera Bread. Either it's not safe or there isn't a good amount of communication and it's not worth getting sick.
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Google
I love this Panera Bread. The service is fast. The employees are kind and courteous. I made a mistake once and they replaced it with no complaints. I will definitely keep coming to this location as long as the service stays remarkable.
Google
This Panera is awfully filthy.
Not just one area but the entire seating area. I can tell there is no attention to deep cleaning let alone regular. I mentioned to the manager on duty and he sent a coworker (which was very polite) to clean and she just wiped tables. The floors were left gross. The Flatbread is my usual and this location managed to hand me something I didn't recognize. The cheese was cold and not fully melted. I'm disappointed. I planned on working for a couple hours before meeting up with family and this overall experience is off putting. Panera usually offers a comfortable environment for me.
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Google
Loved the Avocado Turkey BLT. It really was exceptional. Steer clear of the Greek salad thou,. Today mine for some reason tasted like it was made yesterday.
Google
Didn't get things right, but they bent over backwards to correct it quickly and make our experience as perfect as possible. In my mind that should merit a 5 star rating anywhere. Love Panera ... and you will toooo
Google
Older gentleman cashier was extremely rude. I love Panera and have been to locations all over. This is the first time anyone has ever made me feel unwelcome. It took several hours to shake off his rudeness. Surprised.
Google
Apparently they don’t honor special instructions. I asked for something specifically in the instructions at the register and it wasn’t honored. I mentioned it to the lady who gave me my food and she gave me an attitude. Being nice and following requests goes a long way!
Google
Food was good, customer service below average. I CAN'T STAND THE TIP PROCESS. So I am supposed to TIP at the time of payment for me to pick up my order, carry to my DIRTY table, wipe it down, eat and then carry my dishes to a drop off kiosk. I think NOT!! Wake up people....
Google
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