Five Guys

I've visited this location many times and despite the above average service, high quality food I've been disappointed multiple times due to the operating hours. Five Guys is supposed to be open from 11am-10pm according to the hours of operation listed on their door. I've counted over five times in a year where this location has closed before 8 pm, sometimes even on the weekend. This is unacceptable. If these new hours coincide with the operating hours of the mall/building it's attached to, then update the hours on the door/website. Don't blatantly lie to your customers, your rating reflects that deception.

I came here with great expectations: I had heard a lot about how great five guys is. Well, it was OK. But not worth five stars. They didn't get our burger toppings right, the burger buns were not warm. The fries were very good though. Four stars is generous. If I could've, I would have given 3.5 stars. Not a must for sure.

I love their Burgers but because they cook their Fries twice (which I just found out) I wondered why they were so soggy all the time. They are NOT like Boardwalk fries at all! Maybe if they tried cooking them once and not leave them sitting all day, they would be a whole lot better. And their location here in Frederick over at Westview Shopping center would be a perfect place to put in a drive thru window. Just my thoughts. Peace.