Pizza Hut

On top of not being able to pay for the order in cash for delivery i accepted what i was told on the phone by them finally was nice about it this time n gave in to paying with my debit card. Ordered a stuff crusted pizza peporoni n sausage. Stuffed crust was the only enjoyable part of the pizza. The rest of the pizza was cold n hard as a rock. What a large waste of food n time. Never again!

I would give 0 stars if possible. After school earlier this week I decided to use a gift card I was given at this Pizza Hut. When I presented this valid gift card the manager on duty, possibly the most unpleasant person I've met in a long time, refused to honor it. He also asked me, very loudly and in front of others, "Where did you get this?" "Who gave this to you?" It was a standard Pizza Hut gift card. He told me that it expired already - it expires in 2030. Separate, being nasty and ignorant are bad traits, taken together they are horrible. To the owner, if you read this, this manager is doing you no favors. There are so many good employees there, but this one muppet certainly knows how to drive away business.

The tracker tells me it will be 25-35 minutes and that the pizza will be there at 12:30, about 12:55 I get a text message that Door Dash is getting my order and it will be here at 1:13. I call the store and am told that they use 3rd party delivery service and the tracker is not accurate and also that they can’t even have a driver scheduled until the order is already out and waiting on the warning rack. So as you could guess the pizza arrived cold. The pizza had already dropped in quality over the years the fact that they’re not even delivering it ‘hot and fresh’ is taking a bad situation and making it worst. Also they should definitely tell people that they are using a delivery service, I ordered directly from them to avoid that very thing.

If you are not going to accept cash for delivery, then remove the option from the app. Also, the thin and crispy had no flavor at all and the bread sticks tasted stale. Sorry, I have always loved Pizza hut, but after my experience last night it will be a looooong time before I consider ordering it again.