Taco Bell

This place deserves negative -5 stars . It's the closet T bell to me so whenever my kids want it I go here for convenience but never again. They never get the order right or I end up missing items I paid for . They have the rudest , most unprofessional staff ever. Sorry if you hate your job but you are getting paid to do your job accurately. It's not the customers fault you're unhappy or don't have the correct/appropriate training to deal with customers. The employees don't wear name badges and they don't tell you their names. The manager Martha refused to fix my order that THEY got wrong , and refused to tell me her name. She instructed everyone to not tell me her name. I only got it when I over heard another employee call her . I've reached out to corporate and will not stop calling them until I get a response. This time it went too far with the disrespect from the employees. The Spanish speaking cooks thought I couldn't understand them but surprise I'm fluent. The owner needs to do something about the staff and who they put in place as "Manager ". But I doubt anything will change. It's not about good service , or good products anymore .I'm sure they hire anyone willing to put on the uniform.

Had a worker taking orders with a very “I don’t want to be here” tone which is probably why they made a mistake on my order cause they were distracted with their own thoughts instead of focusing on work. Irritating to run into these kinds of workers especially if you’re running on a time sensitive schedule and don’t want to go back to them to tell them that the order was wrong since they seem to be declining all calls despite there being still 1 hour before closing. Always make sure to double check your order when ordering here I guess.

If i could give negative stars, I would. Please read M G review of this place. Very accurate. Had similar experiences. The girl working the drive through at 1845 on June 9 needs to be fired. The employees here should not be working in customer service and definitely not handling food. This location lost another customer because of the horrible customer service and frequency of mistakes.

I would give zero stars if I could. They have forgotten at least one item off our order every time we have gone. Beans have been cold. Today was the last straw for me when I was trying to confirm and finish my order and the lady on the other side didn’t even want to repeat my order OR let me finish ADDING my other items. I drove off and will not be going back to this Taco Bell ever again …. Have given them too many chances to get it right but clearly if you don’t want to repeat my order back then you’re obviously not going to care about forgetting my items. Horrible customer service and demeanor.

The main reason I was going to Taco Bell was to get the blue raspberry freeze. Sometimes I went there daily, But, as usual they discontinued the best item on their menu. Yep, the raspberry freezes! They had discontinued the lemonade freezes before that, that's why I started on the raspberry! So now I'm angry with them and I quit going there.