The Soulfood Shack

Not a lot of parking space but gorgeous space and very well thought out menu. The food was so rich and delicious I wanted more even after I felt myself stuffed. My partner in crime had to take a break from a burger he called "so good" he wished he didn't have to stop haha. If you get the double cheeseburger, maybe split it with a friend. Definitely worth it. Looking forward to try the oxtail next time.

I came to this place seeking some good soul food from my hometown. I was really exciting about trying because the reviews were good. When I got to the counter the lady who took my order was completely rude. She didn't greet me, she didn't ask how she could help me, she didn't even ask me what I wanted to eat.She literally just stared at me as if I was in convincing her. I completed my order but at that point my experience was ruined. The only reason I stayed was because I was with other people. After they all had ordered they expressed the same feelings about her. My fiance said it best...she lacks any kind of people skills or friendliness. After waiting about 20 mins my food was ready, I didn't mind the wait because I figured the food would be fresh. Now the young lady who gave me my food had a bad attitude as well. She asked me for my receipt and proceeded to throw it away and I asked her could I have back and I guess that frustrated her. The customer service is so bad im surprised they have any customers. Its so bad that everyone that was waiting for their food complained of the young ladys service. As far as the food goes, I got the oxtail dinner. The food was about $26, which im ok with because typically when you go to a soul food restaurant its pretty pricey. The oxtail was great along with the yams. The macaroni and cheese was ok, not the worst not the best. I also got the kool aid which was $6, it was ok as well. Overall the food was good, had I not had the sour experience with the customer service I definitely would have come back but that service really left a bad taste in my mouth...if the restaurant got some friendly faces it would probably be a gem. Because of my experience as a whole I rated it a 3 star.

I order my daughter food the catfish Dinner with side Mac and cheese 2x and rice ask for the rice on the side even though the food tasted good she was missing her 2nd order of Mac and cheese who ever is making the order don’t look at the order and instructions.Plus when I tried to call nobody answer the phone and this not the first time they mess up

Food is good but I never got the cheese hamburger until the other day and oh my God, you would think stop playing, it was just a hamburger but no I can't explain it but that's where I will be getting my hamburgers from now on because the meat was done the bacon was crispy just the way black people eat their food, like human beings lol but rare or medium rare, yuck. But the taste was like no other burger honestly and the fries were fresh cut homemade fries, oh my God, I'm going tomorrow