Pei Wei Asian Diner

Clean and welcoming atmosphere! Our family stopped by for lunch and the customer service was very friendly! Our only complaint was that honey seared chicken dish was a bit too sour for our liking. I hope Pei Wei returns to dishes soon or turn towards biodegradable plates/utensil. Everything is now served in plastic containers and they only offer plastic utensils (regardless of dine in or take out).

It's been awhile since I've had Pei Wei. I was a little disappointed on today's trip. I usually love everything they have, but today I had the drunken noodles, and the chicken didn't it taste fresh at all. I ate around it because it wasn't very pleasant. The kids portion looked a little sad, too. Very few chicken pieces. The flavor was there, though. Maybe a different location next time!

I have never in my life left a bad review for a restaurant but this will make the first. Haven’t eaten here since before the pandemic and am sad to see how far down this place has gone. I was so disappointed in my food I felt like crying after wasting $23. Came here in hopes to have the good food I once loved and left extremely disappointed and unsatisfied. If you come to eat here please do not come with high hopes like I did, it’s probably the worst meal I’ve ever had. This is in no way an attack on the workers just very saddened by the meal I received.

I have been hopeful for this place to make a turn for the better. It has been going downhill consistently. The past few times I've ordered Sesame Chicken & the quality has been lacking tremendously. Today my Sesame chicken was missing red bell peppers, garlic, onions & most importantly, my chicken was all dark meat; its suppose to be white meat. Lastly, I paid extra for fried rice. It was chunks of white rice & specs of carrots (not fried rice at all). This Firewheel (Garland, TX) location used to be much better than it is now. I've experienced so many disappointing meals over the past 16 months that I will no longer eat there. This is very sad, because I like supporting local businesses but this one no longer deserves my money.

We arrived around 7:30 pm and the employees were ready to go home, although it wasn’t time to close yet. I ordered Pad Thai because I used to like it there, but it was tasteless and incomplete: no lime, peanuts, etc. I had to get up twice to get what I needed for my plate, and the employees didn’t seem to be thrilled about it because they were too busy chatting with each other. My husband ordered another dish that was small and didn’t seem to be worth the price, $11. Management needs to be more aware of what’s going on at this location, specially before closing time. We are definitely not going back.