Whataburger

Edit to add: We returned to try breakfast at this location and this crew is amazing! Every single worker was nice. Food was hot and fresh. The girl with the tattoos is on it. She knew the regulars and their orders and was very pleasant. So I guess it just depends on the employees working and what time of day. This is my Cobb salad. No cheese. No bacon. For nearly $9. Waited 20 minutes. Our hot food was lukewarm. My fries were missing and when I told the lady, she took my entire bag of food back. Based off the reviews, this place seems to need some help. On a positive note, their onion rings are amazing and the Dr. Pepper shake is awesome. Tasted like cherries and was really delicious!

I placed an online order for my family of 4. Let me tell y'all, the food was made FRESH!! That says a lot in terms of fast food. The thing that had me most impressed with this location was the fact that we ordered 2 large onion rings, and you know they make those fresh to order. Not only were the onion rings piping hot when they brought my order out, but so were the French fries and all the burgers 😋. This will continue to be our chosen Whataburger location!

The new manager is absolutely terrible! He tells workers to go home early when there is a rush of customers and the remaining staff get swamped. Then he has the nerve to tell me they need more workers after I saw him let people go. I was waiting for 30 MINUTES on my meal because he wants the cashiers to do everything when he could use the staff that’s there to clean and maintain the place. I HAVE NO IDEA HOW HE GOT INTO MANAGEMENT! He couldn’t manage a bowl of pudding let alone a fast food joint!

There was no one else in line in the drive thru and I ordered a Jr Whataburger meal. Once I paid, it took them 7 minutes to make my food. The burger was not fully cooked and the fries were cold by the time I got home less than 5 minutes away. I cannot understand how this location has so much trouble producing edible food. Also did not ask or provide any condiments or napkins. What a waste and disappointment for the closest location to me to be this bad.

After waiting 27 minutes in the drive through line, we were missing items in our order. My buddy who was with me had to wait even longer even though we ordered back to back. I called to ask for a manager and was told he wasn’t available. I asked to have him call me back and was told he won’t be available until tomorrow. Only way to get a refund was to go back to the store (basically waste more of my time). Similar thing happened at the Whataburger in Murphy. Looks like they have really let their quality go. Whatashame…