Chipotle Mexican Grill

Went there today! Never again! I get a bowl with chicken. First of all the guy barely put any chicken on there. I ask for more then he says it’s extra. When I say okay, I want EXTRA, you get more than you do when you first ask then they want to charge an extra $3.00. Do it right the first time and I don’t have to ask for extra! Lastly, how you going to get an attitude about my food!!

At this location, you can order 3 hours in advance, and they'll still have your order ready 10-45 minutes late. Sometimes it's for an understandable reason like a flood of delivery orders or short staffing, but it also happens during slow times with plenty of staff. Plus the portioning here is wildly inconsistent. I'd go to the Murphy location except for all the traffic around there.

This chipotle is a hit or miss. I go here pretty often as it is close to my house. Sometimes they are good, others they aren’t. I always order through the app. Pick up is always a pain seeing how they have it set up to put the orders on a shelf, but the no longer use it so you have to go to the register. It’s always congested as you have people getting there foos there and you are trying to get your food. Half the time the chips are stale and they skimp pretty good on meat. I always get chicken and there was very little of it in my last bowl. Also paid almost 5 bucks for stale chips and have a container of queso. Hopefully they will get better sooner or later but I’m thinking of taking my chances at a different location for a while. Stale chips, low portions, sloppy delivery is unacceptable for 15 bucks worth of food.

The WORST customer service I’ve ever had at a chipotle. I ordered steak tacos and one of them literally only have 3 pieces of steak on it and I politely asked they match it with the rest and the young girl there was so rude and said I would have to pay extra for all three even if I just wanted it for one. I told her I would pay for it and she still reluctantly gave it to me. They were not busy and it was not during a peak hour so there was no excuse for her behavior. Quality of food and service is severely lacking here.

My husband loves Chipotle and I'm so so about it. What I dislike about it is asking for an extra...like a lot of cheese. I always tell them I'm ok to pay an upcharge, they say they can't do that but also can't give me what I ask for. The staff seems stressed about the situation and my husband didn't get his bowl with amount of cheese he wanted. Please

Today I went there to order a plate and a burrito which I found the surrounding areas were very dirty and made me not to want eat i. And also everyone is on patient telling people what they want in a rude way. They will not wait till you actually see what they have they just keep saying what else what else. So unprofessional

I prefer the taste over Freebirds but Chipotle staff need to take burrito wrapping lessons from Freebirds. As often happens in Chipotle, my burrito was busted/leaking; the person wrapping it put it in a 2nd foil hoping I wouldn't notice it leaking out. This was after the burrito sat open on the counter and tortilla edges got hard while the next worker was interrupted to fill about 10 small containers. I took the burrito back and had them remake it.