Panda Express

This Panda Express Next to Blaze Pizza has always have horrible service. The server who was there. So I ordered the Beef Broccoli and a side of vegetables. When I got there there only a little bit of beef and broccoli left fit for one order and the services still just gave me 3 pieces of beef and the gave me all the broccoli. By then I wanted to say thing but I just decided not to. Just paid for my meal and left. If you want great Panda service go to the food court.

I truly enjoy the food at this particular location of Panda Express. The flavors are always spot on and piping hot. And ever since they started offering brown rice it makes the meal even tastier. The location is clean and the staff is friendly. 03.02.22 Went in to catch a bite to eat this evening. The restaurant was open for business and while not packed there were a good amount of guests both dining and in line for take out. Even so the staff were very friendly and the service was quick although I did have to wait about 9 minutes for Beijing beef. But it was worth it. The food was hot and very tasty. California opening up and getting past this pandemic 😃.

I went to this panda location and I was standing inmline to order and even waved at Suzie (wesrjng a black shirt, so i’m assuming she’s a manager), but she pretended that she didnt see me and still continued to talk to her colleagues. I was there for a good 3 minutes waiting to place my order. People come here to get their food and we are usually hungry. They have a phrase posted on their wall, “make those who are near happy and those who are far will come”. How can you make people from “far”to come if you can’t make people from “near” to be happy?! Suzie should be asked to write this on the board a hundred times like in gradeschool!!

This place doesn’t deserve any stars at all if I can give them a negative stars I would. This message should be reviewed by the UPPER MANAGEMENT NOT THE STORE MANAGER AS THE MANAGER DOESNT SEEM TO CARE OF THE RESTAURANT’S VALUE. First the food presentation is so bad, the food never seemed to look fresh and never looked appetizing. The food always looked old and dry and seemed over cooked for seating in the pan whenever I fast by after workout. The reason why the food seats on the warming plates for a long time it’s because first the moral of the employees are so bad. The attitude is buy it or don’t buy it who cares. The cashier/server needs to have a better attitude. She acts like you as a customer owe it to her that she’s assisting you with your order. Don’t know if Panda Express still utilize Mystery Shopper where they send someone to evaluate the server, if they have offered their specials for the month, if they introduce themselves and offered other dish or offered to sample their current flavor. By far this is the worst Panda Express that I have ever been to.

The food was absolutely delicious. I ordered online and the food was ready when I got there. Staff was friendly when I can to pick up the food. Had a little problem with the order but Martha did a fantastic job of correcting the situation even though I had to come the following day. Thank you, I wish more businesses were like this one. You've earned a loyal customer to this location.

Worst customer service ever and spoke with the manager Wilson on the phone. They messed up our order and refused to give a refund for their mistake. Mind you, I wanted a refund for one item and not the whole order. He offers me to go in the store and they will give me the missing order for free. THIS IS NOT HOW YOU DO CUSTOMER SERVICE FOR YOUR MISTAKE. HE EVEN HAD A TONE OF VICTIM BLAMING FOR THEIR MISTAKE. I will make sure this will reach corporate because this is ridiculous!!!