Cousins Subs

The person working the front counter, messed up my order. Then the manager responded with telling the counter worker to make sure that the customer announces what they want correctly. And I had done that, we even discussed putting mushrooms on my food. Which she stated that they didn't have those anymore. So they remade my sandwich. And they just threw at it. The manager was anger and didn't fix my food right again. And the person at the counter, just let her think that I was the one who messed up my order. When in all actuality it was the counter person who keyed my order in wrong. I won't be back.

My whole order was made incorrectly and I live about 25 minutes away and couldn't take it back. This is horrible seeing that the person who took the order had everything right on the receipt so how could you get it wrong. This was a terrible dinner that I couldn't do anything about seeing that the store was closing soon. This wasn't a small order I paid almost 50.00 to be disappointed!

Its clear they are understaffed. The dining room is closed. You can't call to place a takeout order. I've been there three times now under these conditions, and it's 100% crystal clear that the employees are DEDICATED to doing their best. I've always had friendly and polite interactions placing my order, they haven't made any mistakes, my food is GREAT, and the guy that drops the food off to my car has always been polite and friendly. That's got to be hard considering that a tiny crew are doing the work. GOOD JOB.