Jersey Mike's Subs

Good Afternoon, I am writing in hope that Ashley Beaty of store # 20075 in Goleta California gets recognized for outstanding customer service. I called on Monday September 27th to place a large of 25 sandwiches for my son's school. Ashley was courteous, knowledgeable, and very professional. She up sold on 25 bags of chips and drinks. In a world where customer service has deteriorated into nothingness, Ashley Beaty is out there making a difference. When I arrived on Thursday to pick up my sandwiches, I was met with a great attitude, a well packaged and correct order. I hope that you properly recognize her for her commitment to your company and to us the customers. Sincerely, Phillip P.

Love me some Mike's, but this location religiously messes up our online order (always placed thru the Mike's app). Sometimes there's an extra chip, sometimes your chips are missing and you call them and they tell you to call the driver like somehow it's their responsibility to refund you for not putting in the chips. Sometimes you get the oil and vinegar on the side as asked, sometimes they don't give it to you at all, or they put it on the sub and you get a soggy mess on delivery. Today we got day old bread and no juice. I've worked in sandwich shops. It's pretty hard to mess them up, even when you're busy.