Panera Bread

This is how my Fuji apple salad and Napa almond chicken salad sandwich arrived. Salad is completely wrong, no idea what this even is, it’s not even on their menu. Looks like some lettuce and a pepper? Chicken salad has practically nothing on it. When I called the store and spoke to the manager she said “sorry about that, have a good day” and hung up. Needless to say will never be ordering from this Panera again, absolutely ridiculous.

I don’t know what happened but this location has drastically improved from a few months ago!! Last time I was here I had to wait over 20 minutes for my order… today I sat down and my buzzer went off. Staff if very nice and helpful food is great and service is back to the Panera standard. Highly recommend this location!!

Ate here for breakfast. The locations on west coast have different system from these locations in NJ. You order but you don't go up to the counter to pick up your order. They bring it to you? Was a little confusing at first. Layout of the store is very nice with plenty of outlets. I like to come here to work on my laptop and Wifi was decent.

Ive waited to review this location as I typically only use their drive-thru but recently dined in. The drive thru experience has been "ok" they seem a little overwhelmed and aren't particularly helpful with current promotions or specials. The prices and amount of food served are the same as all the other Panera chains. My coffee (vanilla latte) and meal left alot to be desired as the meal did not feel fresh although it was presented nicely. The bread used in the pizza was stale, the sauce was dry and the cheese was cold. My bakery item was also a little hard and I had to request a replacement because it just wasn't worth indulging if it wasn't fresh ,. The inside of the panera is a little smaller than what I've seen, but it has a nice cozy feel and Wi-Fi. The outdoor eating area is actually pretty neat and a nice place to chill.

This place is ok. The customer service at this location isn’t very good. My simple order was messed up and also had missing items from my order. I left and when I noticed I came back and brought it to the employees attention and they didn’t believe me. I felt embarrassed they thought I was lying so I just left and didn’t bring back everyone’s order correctly and got everyone upset with me. The food that I did get was good, except the bread was stale. This location isn’t as good as others I have been to.