Starbucks

If I could out 0 stars I would. I placed an order through the app because half the time the person taking my order can't hear me or just messes it up completely. I customize the order and sub coconut milk because I like the taste not due to an allergy and make sure whip cream is on there as it should be on frapps. But as I pull to the window to get my drinks, they all have no whip cream. I'm not going to bother the guy at the window cause the line was long enough and I don't like being that person to hold up a line. If I placed an order through the app a specific way please follow through and don't assume, if you aren't sure just ask. It wasn't complicated, just sub coconut milk, that's all. Let's get it together and read the order line by line please. I don't know if I'll ever return. My orders have been incorrect way too many times.

I’ve never waited an extra 10 minutes after my expected pick up time for my drink to not even be started! The barista slowly did my drink while a sat there waiting inside for already 10 minutes. My job is 5 minutes down the road from this Starbucks and ive had my drink take an extra 10 minutes to make even on their busiest days. I am now late due to the efficiency and tardiness of my expected mobile pick up.