Starbucks

Been here a few times. Always something wrong. This time, the girl made my drink wrong and when I politely asked for some foam on top, she told me I didn't ask for that which is why she didn't do it. However, I specifically asked for that. In addition, I stood there an extra 5 min after she gave us our drinks as she forgot to make our breakfast sandwiches. I'm a HUGE Starbucks drinker, with an average of 4500 stars at any given time, so you know how often I go. Pretty much everywhere I travel. By far, worst Starbucks.

I really appreciate good customer service!! Today my daughter and I were in Harris Teeter, Harrisburg and the barista that helped us was provided exceptional service!! She was kind to my daughter and asked if we were sharing the Carmel Apple cider, I said yes and she offered a small cup so that my daughter could have her own cup!! Thank you so much for the service, small things matter most to me!!

I was just here. Ordered a cold brew with cocoa foam at around 9:45am When I got my cold brew with foam, the foam is basically all mixed up with the coffee already. I was waiting there and I didn't order ahead. Alysson who is there with McKenzie, told me that that's how almond milk is, it's very hard to make it foamy. Said she can make me a new one but it's going to taste the same, and she cant guarantee the foam won't get mixed up with the cold brew. Really Starbucks? That's how your employee going to response to the mistake they made? Thanks for ruining my morning Alysson.