Subway

This used to be my favorite place to eat but every time I go back whether it's a month or three months I either get poor service or they let me make a mobile order while they're closed. Then I have to get a refund the following week from the manager who didn't even apologize so... Update they had a good sale on the app and it had been about 6 months so I tried it again yesterday and ordered curbside and of course I was the last person to get my sandwich. People came after I'd made my order and got their food and left but in defense of the person working there they were by themselves I don't blame them at all and my sandwich was good but very poor logistics from a management perspective so 1 star and that's for the person working.

We have property close by and we've stopped here a few times. I don't understand why they only have 2 employees per shift! I feel so bad for them 😞. Management needs to get their act together and schedule 3 for dinner rush! First of all, we were the first of a 9 person line. A man and a little boy came in to pickup an app order which apparently, wasn't seen by either girl. Due to that, one girl was rushing to make this order leaving the other girl to deal with the line by herself. I wanted to try the new Melts and I ordered the chicken bacon ranch Melt. It is an odd process to say the least. It's discouraged to put vegetables on it as it's cooked longer than a normal toasted sub & it will wilt them. When they serve it, it comes in 2-6"s wrapped in a brown paper that it's cooked in?.. The flavor was ok, but it's very sloppy and the southwest sauce I got vanished! I also ordered a pretzel with cheese and it was AWFUL! The case that shows you the pretzels are about double the size of what you actually receive and the cheese sauce has no flavor at all. It's a watery/milky sauce that doesn't even taste like cheese. My husband's sub was fine. It took almost fifteen minutes to get our order due to the lack of help. Management needs to get their act together.

My coworkers and myself ordered using the app for pick up on the 25th and all of our orders were messed up, and one of the sandwiches had a hair in it that was discovered only after it was half eaten. When someone called to make them aware of the mistakes they received attitude from the subway employee. They were very unprofessional in handling all of our unsatisfactory food. They stated we could have a refund if we brought all of the food back. We work at a hospital and it isnt very easy for us to just leave. I don't usually leave reviews but this was pretty bad and poorly handled.