Mexican Restaurant Jalisco 3

We were pleasantly surprised by Jalisco Mexican Restaurant on Neff Avenue in Harrisonburg VA. We were seated quickly. The restaurants has a authentic flair about it. Our meals came out sizzling hot in no time at all. Large portions and very flavorful. We finished up our dinner with a Flan !! The flan was the icing on the cake. We happily give them 5 star⭐️⭐️⭐️⭐️⭐️ rating on the food, atmosphere & Service!!

We have been coming multiple times to eat lunch or dinner. I’ve always been upset about coming in because we are ignored by the staff as they walk by and they do acknowledge us… It can take up to 10 minutes to be seated. (Keep in mind: We have to stay standing up.) Food and drinks is okay. Usually food is a hit or miss… One time, they forgot to add the shrimp to my fajitas and I had to wait an HOUR to get my shrimp…. Potatoes on “The Parrilla” were flavorless. I completely regretted ordering this off the menu. Same thing with checking out, it takes FOREVER to get someone at the register so I can pay my bill and head my way…

I'm from North Carolina. I don't know if tip here in VA is mandatory. But I didn't like the service, the food is not that good. Once I got my food the waiter. Never came back to offer anything. I ask for my check. He come and then he offer me a refill. Drinks are over price, and he included the tip. Never coming back.

So the table service was objectively not bad. The waiter barely spoke two words to us but we were waited on diligently. They were either super short staffed or not prepared for it to be busy, but there were maybe 4 staff members the whole dinner. Lastly, if you have to pay in the front it would be helpful to let your new customers know so we arent sitting and waiting to pay for 20 minutes. Again. The food was great and objectively so was the TABLE service.