Wendy's

I worked here for one day. during my FIRST day of training, the woman who was supposed to be training me yelled and screamed at me in front of a lobby full of customers. Defending myself, I told her not to yell at me. she storms off the floor leaving me with customers, orders not bagged or handed out...and then comes back and yells at me for not handing orders to the customers. after I told her not to yell at me again (more firmly)...she was pulled to the back by a manager. when they came back up front I was asked to leave. SEVERAL customers backed me up about how good of a job I was doing...especially on my first day! One of the customers even offered me a ride home due to my mistreatment. I interviewed twice for this position. both times the hiring manager was 30 minutes late. That should have been my red flag. I will be reporting this location to the better business bureau. I'm sure customers will remember this incident. I was humiliated qnd disrespected while still working diligently to provide excellent customer service.

Today I was the 4th car back in the drive thru. I proceeded to order 2 drinks, 2 fries and 2 orders of chicken nuggets and one burger. As I rounded the corner approaching the window the gentlemen in front of me was obviously agitated. We had waited at this point over 10 minutes. He was yelling out the window and flailing his hands. He got his food and we approached the window. I attempted to be respect and after 19 minutes in the line I told the worker how long we waited and if anything could be done. She said “no we’re short staffed”. I asked for a manager who told me that they could remake my food “fresh”. I said that this is very poor service and it is called fast food for a reason and that we would like a refund . They manager said that it’s too much to not refund us and acted as if we were ridiculous for even asking. We waited over 22 minutes before our food was placed in my hand. I asked for a regional manager’s contact info and was given some 888 corporate number. When we finally pulled away every fry, chicken nugget and burger was stone cold. I’ve eaten at this Wendy’s so many times but waiting 22 minutes in a drive thru for cold food and spending $30 is ridiculous. I know it’s hard to find employees but businesses still need to offer quality service and customer experiences. I’ve done like 3 of these type reviews but couldn’t let this one go. I will not be returning to this Wendy’s.

Wendy's is a wonderful restaurant If people could dine inside more often if more people would become employees. Most of the time people can only go through the drive-thru and it seems that other fast food restaurants seem to be doing better than them even though they still have good food and affordable prices

This place is absolutely disgusting. The manager on duty wasn’t even wearing gloves or enforcing the staff to wear them . I witnessed an employee grab chicken tenders with his bare hands to put into a customers order that he would later put in his mouth. I witnessed an employee sweep the dining room area (with a dirty broom) and then proceed to go back into the kitchen without washing his hands and gave me my order. They had flies and bugs flying around near the lights at the register inside. I wonder what it looks like in the kitchen, don’t wanna know. Struggled to eat my sandwich after witnessing all this. Fix this, your store made me want to throw up

Chicken was dry, sauce was minimal. It tasted like chicken and bread... Despite being the new bacon burger. They asked us to pull ahead and wait. Cool, my food is going to be fresh! My wife's burger was bad and her Sour Cream n Chives Potato had no sour cream at all. I had to call them after they gave us my wife's food because they didn't give me my order (the inside is closed). For all that wait, I was surprised that I got two bare minimum chicken sandwiches that were lacking flavor and sauces. There's a Cook Out next door. This experience is the best advertisement to try them out next time I'm craving a burger.