7-eleven

They really deserve a 0. I asked the lady of there were any 5hr energy drinks, she pointed and I looked in that direction but she wasn’t specific so of course I asked again and then she was more specific letting me know it was in the aisle. Then, I see the other cashier whisper something in her ear. Horrible customer service skills. Like to talk junk under their breath.

Very busy place. Very clean. Very friendly. The ladies working here have always been wonderful. They seem to be smiling but hard to be sure because they were ALL always wearing masks. Thank you, ladies! Very clean restrooms! Thank you, ladies! Great 7-11 coffee... "oh, thank heaven!"!! Decent food, fresh fruit, impressive sausage biscuits. A travel buddy says excellent pizzas, both whole and by the slice. It's become a trusted "on the road" oasis for us. "Thank heaven for This 7-11!"

I have frequented this 7-11 numerous times primarily when a particular Sales Associate is working. Considering the challenging environment and fast-paced expectations she handles admirably, she is always positive and pleasant. When the line is long and the pace is hectic, she handles the challenge with a smile, and currently is the only one wearing a mask, and her’s has a welcoming happy face. She is exceptional and when others might be complaining, Laura always shows up, and her skill set is exceptional. I congratulate 7-11 for recognizing and hiring personnel such as Laura, for it benefits your total operation more than you’ll ever realize.

Stopped for gas. The pump wasn't taking my card, the only time on this trip that a pump didn't take it. So I went inside and no one was at the counter. I said in a fairly loud voice, "Hello!" Not to be rude but just to let employees know a customer was actually there. You'd think the station would want someone at the counter in case someone came in. After a few moments, I was about to knock on the counter when someone arrived from a back room and rudely told me to stop yelling in a louder voice than mine. I wasn't yelling, just trying to get someone's attention. I ignored the comment since I just wanted to get some gas and leave. I couldn't fill it up since you had to give a specific amount, so Shell and this station got less of my money than they could have.