Burger King

I decided to stop here before work i ordered the chicken finger meal with a hamburger. Eating my food on the way to work I notice my onion rings are so hard it’s like the refried them twice. So I immediately call the store to complain. After calling about 6 times they finally pick up. I explain to the manager my issues and she says well I can’t refund you if your not here. So I say I can’t come back I’m on my way to work. So she says I’ll write your name down and you can come back. I ask will she be there ? She says I don’t need to be here and hung up. Two days later I go there and the manager for today says what was the name of the manager and where is my receipt. Which I have neither because I thought the manager already wrote done my name as she said. So the lady starts calling other managers and they both say no they didn’t talk to anyone. This whole operations is just unacceptable had they had the same procedure when food is going out I wouldn’t have hard onions rings (hard and old).I couldn’t believe it

Specifically said I wanted a double cheeseburger and she tried to say I wanted a bacon double and I said no I don't eat pork and she said ok so I get to window and she says its a double cheeseburger and I drive off only to find out its a double bacon cheeseburger. I called and there phone is disconnected this place needs to reevaluated