Dunkin'

This one star review is for the afternoon crew shift , They are very terrible at keeping coffee fresh anybody who is truly a coffee fan or just know the difference when fresh and not fresh would know but something needs to happen about that another problem the afternoon crew shift have is there attitude ESPECIALLY when they mess up a order and you come to them politely to correct the order they still give you a attitude for a order that you pay and a order that you didn't mess up...its like they act like it's your fault and they gave the same attitude today 4/28/22 over 2 donuts they forgot to have ready for pickup with the rest of the order mind you they gave us 2 stale donuts and my glaze donut look like somebody picked off the top layer of the donut and glaze they also got a order wrong 2 weeks before this , The order was a Carmel ice coffee and a chai latte the Carmel coffee wasn't like how I wanted or how it was labeled and the chai latte wasn't even a Vanilla chai latte it was a matcha latte mind you matcha is green so I don't know where the confusion happened , This Dunkin needs to do something about the afternoon crew shift besides that the morning shift would get a 5 rate star because they make sure coffee is fresh and when they have you wait or there being a lil slow they make sure everything is fresh and hot please hire people like the morning shift people or put them on a shift with less hours but again love love the morning shift .

This is a very small Dunkin, but it's the noisiest Dunkin I've ever been to. The radio is loud, so the workers are talking loud. So loud, that the worker got my order wrong. I spoke with the young manager and her comment was that "it keeps he workers happy." That's okay, but what about their customers! Last week they were all singing in unison behind the counter! So much for a quiet cup of coffee. I used to go there, and it was never like this. I'll need to find another Dunkin close by.

Only reason they getting 2 star's is because coffee was good. Went through drive thru ordered coffee and ham and cheese roll-ups,got my coffee and got told to wait out front for food,after 8 mins and and every that was behind gone I look inside and see no one coming. I go inside for no one to know about my waiting but one guy behind counter he says "oh it's right here" oh thanks.