Supernova

Went there because the cafe I wanted to go was only doing takeaway. We had waited for a while for water, coffee and food, there were only 2 waitresses and they had to clean, make coffee, serve food and manage the tilt….. It was so busy and a bit crowded, my chair was constantly being bumped into by customers and staff…. It was very noisy and can’t really chat because there is not much space between yourself and the customers next to you. The coffee was okay, standard quality. The food was a bit disappointing, the Corn Fritters were lack of seasoning and quite powdery… The Salmon Benedict was not tasty, don’t order it unless they change the salmon supplier….

Very bad experience. It takes about one hour to serve the food. It’s not peak hour and there are only 3 tables in the restaurant. People sits in the table next to us ordered 10 minutes after us but get served 20 minutes early than us. The result is we haven’t got our food when the people in table next to us finished theirs. Also, there is an Asian lady who distort the whole story and claim our order is the last order even the truth is other customers comes 10 minutes after we order our food. She also serve without patience. Not sure this situation only apply to us or every customer. Hope the manager can see this review and do some changes or trainings to provide a better service to every customer.