Baskin-robbins

so a friend & I had a "spur of the moment late-night" craving for hot fudge sundae with butter pecan ice cream night before last. -- we 'zoomed' down to Baskin Robbins at Boulder Hwy/Basic Rd and pulled into their service line at 09:48pm. (The hours posted said they close at 10:00pm.) The "OPEN" sign was lit and they had not blocked the entrance to the line. WHEW! There was one car in front of us being served. As that car pulled away, we were told the store was CLOSED and they could not serve us. WHAT?! We explained we were "in line" well before 10pm and expected to be served. I asked if I had actually been inside the building would they have asked me to leave - she said no. We asked to be served as if we had been inside since they were not accepting customers inside. The young lady went inside where we could see a grown man counting the register and several employees beginning to clean. A different young girl came out and told us they could not serve us. She even told us the time we had pulled in. When we tried to explain we only needed 2 sundaes she said we could talk to the manager the next morning but refused service. She explained the manager had closed the register. WHAT??! I said "your manager is inside and sent YOU out to talk with us?" She said yes. I told her she "needed to find a different job because her manager had hung her out to dry." I will drive past this business (which is close to my house) to one further away before I will ever support this location and this manager! **we ended up getting our ice cream sundae from Sonic on E LakeMead Parkway. **(The ice cream machine at Sonic on Boulder Hwy was down.) *****GOOD GRIEF!******