Bok Bok Chicken

Very disappointed. Read reviews and had really high hopes for this restaurant, it was beyond disappointing. Went to the one off green valley. The place was clean, that was about the only pro. I got shwarma fries and she got a vegie shwarma plate. Looked good, but was far from it. Place was completely empty, now i know why. We went in at 2pm on a Saturday. Shwarma plate: Vegitables were old and not fresh. Salad dressing was sour and oily. Falafel was dense, seemed frozen and microwaved, absolutely not fresh or made to order. Dolmas were a few days old, grape wrapper was chewy and inedible. Quinoa salad was okay, hummus seemed old and was without flavor. They forgot the pita, went back to get it, atleast they didnt charge for it. Didnt finish half of it before stopping. Shwarma fries with everything: thick cut steak fries were warm but not crispy at all, they seemed microwaved. Were not fresh and were not handcut, frozeb all the way. Microwaved frozen fries, yummy. An overwhelming amount of hot sauce, little if any Tahini sauce. Tomatoes were old snd hsd been in a fridge for a while. Generous proportion of meat, but an odd flavor and chewy consistency. Stoppes eating halfway thru. Soda machine had only one working tap (sierra mist), ice tea was out of service. Water worked though. The employees seemed to be hating life. Nothing plesant from the woman who took our order, she seemed like she was hating being there during both when she took our order and gave us our food. The second employee came back from lunch when we were eating, face mask around his chin. While he was behind counter, working by food, that mask never came up to cover any part of his mouth or nose. Again, i had high expectations but this place really fell short on service, food quality and execution. I usually give the place the benefit of the doubt, but this establishment was just bad.

I was sad to post a new, two star review for the Green Valley location, as I had initially LOVED the food (freshness and quality) and was a regular. The last few times that I had gone, my disappointment had only been solidified. I wanted to give it the benefit of the doubt, but each time, the food was not fresh or of good quality. I don't know if it was just me, but the tahini seemed to taste rancid/spoiled with each separate time that I had tried it towards the end. They had started to forget the grilled tomatoes and peppers in the rice for the shawarma dish, and the falafel in my veggie plate would tend to be rock solid and almost impossible to cut into. Presentation no longer seemed of any importance- Nor was the taste/temperature of the meals as they had/should have been. I will say that the employees had always been friendly with me and would try to make up for/accommodated any food that they had been out of. I appreciated that. This review is solely on feeling, sadly, as though the food has gone down hill, and I unfortunately do not plan on returning.

First time ordering from this chain and am very unsatisfied. I ordered online and arrived when the food should have been ready, it was not. The two employees seemed annoyed that we were even there. My 11 yr old even made a comment about their lack of customer service when we left. Pluses, the garlic Toom sauce is very similar to Zankou’s in LA and the pickled turnip was also similar, the chicken kebab and salad were tasty but the hummus was flavorless and the pita bread was thin and didn’t seem fresh. The half chicken was limp and tasteless. So disappointed as I was hoping this would be our go to replacement for Zankou. Not even close 😩😩

Update: This used to be my favorite restaurant. I am lowering my five stars now to one star. . I decided to go to this Bok Bok yesterday with my family for dinner. We are never returning to this restaurant. I asked the guy behind the counter why I did not get a pita with my Veggie Plate. He said that the Veggie Plate does not come with a pita. So, I had to eat my hummus without a pita. Who serves hummus without pita! . If you too order the Veggie Plate, don't bother with this place. What a joke. Too bad since this used to be such a great restaurant. Original review: It looks like a fast food restaurant. You line up order your food and bring it to your table when they call you. However, when you bite into the food, pure heaven. I ate here two days in a row. The chicken was a huge portion that will really fill you up. My favorite is the shawarma. The spices on the shawarma are on another level of bliss. It reminded me of a flavorful desert. It is not as filling as the chicken, but I will always order it. I have eaten at many "Mediterranean" restaurants but they often disappoint because I am looking for that certain Lebanese flavor. Most Americans are happy with something that just looks the part but Bok Bok delivers high end cuisine. My mouth feels as if it is genuinely on a foreign vacation.

Very good quality food. Good amount as well. They have organic chicken here and gluten free food, vegan, pretty much something for everyone. We need more restaurants like this around. Staff was very friendly and will give free samples. The chicken salad was fresh and delicious. And the soups are amazing. Perfect for the winter.

Delicious Mediterranean food, paninis, pitas, soups, salad and sides. I had the Chicken Panini and the potato based Batata. Both were awesome and they gave me some spicy red sauce that really rocked the Batata. My wife had the Falafel Plate and Lentil Soup and enjoyed both. We will definitely go back again.