Pizza Hut

My special needs son was trying to order a pepperoni pizza for the family, and the low life who answered scared him by breathing heavily into the mic, laughed then hung up. For context, my son, 17, has always been one to be more responsible than others, and when we asked him if he wanted pizza he requested that he was the one to make the order. This was his first and no doubt last time ever making an order from this location. If you’re wondering who it was, it sounded like a male no older than 30. If you think you know who this is please help us get him fired immediately. No one this immature should have a job anywhere.

Just know if you don’t want your order properly made and want to admire their lobby for an hour and a half before you see another soul - this is the place for you. I live right across the street for 6 years and my friends this place has consistently been the worst ran Pizza Hut I’ve ever seen. It’s pretty impressive actually.

We ordered on Christmas Eve and we never received our order. We didn't receive a call and I never got my money back. I tried reaching out to the store SEVERAL times and I called corporate. Finally after several weeks I received an email from the director and I sent a response. I haven't heard from anyone else. Poor customer service from store level to corporate. I STILL haven't received a refund.

Terrible pizza the last 3 times. They either put too much sauce or not enough cheese before cooking it because there's a large ring of sauce underneath the crust on the first 2. The 3rd pizza was absolutely disgusting. It had a funny taste like the whole pizza was deep fried in old oil. I called the store twice to get a refund, but no one answered.. called customer service and they never returned my call. I even messaged customer service and never got a response. Pretty disappointed because we've been loyal pizza hut customers for over 20 years.