Ihop

Awful place. The floor was not swept , No body taking care of the cleaning, there was food all over the floor. The table was not clean, I myself cleaned it and disinfected it . The utensils were dirty. The food was nasty too. I found a fly in my breakfast. I order over easy eggs , they came back overcooked, and the rest of the food was burned on one side and uncooked on the other, very awful experience

So I came here w my family for vacation and before we Flew back home we came to this place. The waitress was rude made us wait 15 min for drinks no menus given to us. And no it was not busy at all. I understand if ur tired and don’t want to be here but don’t take it on the customers. The table right next to us got smiles and menus but not us. And 30 min pass by and no food and no waitress to be found. This is the worst experience I ever experience in Miami. Worst service ever.

This location is short staffed. The waitress was very nice and we felt very bad for her because several customers were not nice at all. She put up with people's bad attitudes very patiently. No employee should have to put up with this kind of pressure due to the restaurant not having enough staff for the amount of customers that dine in. I won't return to Ihop. I'd rather go to Denny's.

It was Monday Morning Exactly Around The Times Between 1:OO [AM] ‘&’ 2:50(ish) [AM]. -3 days ago from today , 5-26-22.. I came to eat with my great uncle. My uncle just came from Cuba and was having a rough night and couldn't sleep. He tried I HOP for his first time a week ago at the location close to MIA (airport). He wanted to go again because the service and food at that other location was amazing. Unfortunately that location is not 24 hours so we came to this IHOP located on 49th St. So I, (Young female, 28 years old) - and my uncle walked in. No one was at the Host' Stand. a young female waitress came out and said we could sit on her side of the restaurant. She said this from across the room holding a broom. We grabbed our own menus and sat ourselves. every single booth was dirty. We sat ourselves at the only booth that we thought was clean but was definitely not clean as we noticed sticky residue on the table. She didn't come over to wipe it for us or to give us silverware either. I had to call her over to take our order when we were ready. Still didn't clean the table and sill no silverware. Every single table was dirty on her side of the restaurant. She was cleaning but there was no progress at all in her actions. as the same tables were still the same way when we left as they were when we arrived... still no tables wiped and set. (It's 1:00am, it wasn't time for closing shift side work duties) our drinks came out with my plate I ordered which were swedish crepes that were for sure sitting on the side throughout the shift . they were hard and no powdered sugar was on them. then the 2x2x2 my uncle ordered did not get his meal for about 13 minutes after my plate came out. I had to ask again from across the room for his food. in that 13 minutes time frame she greeted two young girls for take out and took her time at the front organizing her check book and still "cleaning".... our drinks were two strawberry milkshakes and they were not made correctly. No fresh strawberry's and lumps of vanilla ice cream were still in them. She still never brought silverware. I ate my stale crepes with a spoon and gave my uncle the fork and knife from someone's leftover roll up. She seemed upset the whole time. Everything was a disaster. we were the only ones there.