Las Vinas Barbeque

This is one of the most disappointing restaurants I’ve been to in a while. I’ve lived in South Florida my whole life and this is by far the worst Cuban food I’ve ever had. The place looks authentic and the food looks like it’s going to taste great, but don’t be fooled. I expected a lot better food being in Hialeah. When you first walk in, there’s a case of a bunch of items. It looks like they multiple types of grilled meats. Since it’s Cuban, they have lots of pork options. They also have rice, plantain, salad, etc. It’s quintessential Cuban stuff. However, there is zero pricing anywhere. The way you order is by standing next to the case and picking out food but they don’t have an actual menu for the items in the cases. Behind the counter, there’s a menu with sandwiches, steak, etc. but ordering is chaotic. There isn’t a definitive line or way to order. They kind of throw food into a container and charge you at the end. I don’t expect the workers to speak English since I’m in Hialeah, but the workers were extremely rude and unwilling to help. I may not speak Spanish but that doesn’t mean the employees can snicker at me and help others in front of me. I did fine someone that spoke English to help me but it was done begrudgingly. If the food was good, I could accept the terrible service, but with such bland and tasteless food it’s unacceptable. I would never recommend this restaurant nor would I encourage anyone to try it out. Such a massive disappointment. You might as well go to the Sedanos across the street for lunch than come here.

Their food is good but the cashier is alway having problems with the credit/debt card machine, I was charged three times for the same order, had to wait for all of it to clear my bank then bring a copy of my transaction to prove they messed up even though I had made it clear to the owner the same day it happen . Good food bad customer service.

I am a food lover what I mean by that I love and enjoy me a good plate of food especially pork one of my favorites from here is the pork sandwich with pork belly crispy pieces chocolate sandwich oh my oh my and the way they season it nice and fresh thumbs up all the way up I am over away man like this all my life and I know good food when I see it in this place is my favorite and all aspects but that pork sandwich got me hooked been going there since a young teenager and I'm 39 and just went for the day and thinking about when I'm going to go again I'll leave it like that for you guys to find out for yourself enjoy

If you run out of something on the menu and someone places an order on Uber eats, the restaurant is supposed to cancel if the customer doesn’t want the order anymore since they don’t have the item. They called me to say they didn’t have a specific food and demanded that I cancel. I explained that they are supposed to cancel if not I would be charged for it. The rude lady that answered the phone said all she does is make the food and that they refused to cancel. I had to call Uber to have them cancel it. Something so simple and could’ve been handled politely she was extremely rude and wanted me to pay $30 for food that they didn’t even have the correct items for.