Potbelly Sandwich Shop

The Highland Park potbelly’s was clean with some friendly staff. I was having a bad day but one of the staff there was incredibly kind and so welcoming that she changed my day around. A huge shout out and a huge THANK YOU to Eleftheria for the kind service you provided. You are that kind of person who makes a difference in this world!

Here’s what you need to know: updating my review after 6 years. This location has been through a lot during the pandemic with a full time closing, then part time lunch only hours, to reduced staffing and no staffing. Wow! A HUGE SHOUT OUT TO EDGAR FOR HIS INCREDIBLE CUSTOMER SERVICE. It’s because of team leaders like him, that potbelly and this location has come out strong and are delivering perfectly made sandwiches and amazing experiences for the brand. The managers are super customer focused and friendly and make you feel happy being there. I’ve been there half a dozen times in the last 4 months and haven’t had any bad experiences with quality or wait times. Hence the upgraded rating. Regular Sandwiches are about $9 each so about $10-13/person with a drink. My kids love the shakes so that adds another 6 dollars to the sandwich cost.

Great Potbellys. My food was warm and tasty, the inside was accommodating and pretty larger, and the workers were all kind and welcoming. The area is also great with lots to do all around. It did feel a little awkward dining in and being the only one there in the whole building at dinner time but I chopped it up to the pandemic. Overall great food and great location.