Saltgrass Steak House

So I went to this Salt Grass this evening for dinner and ordered the chicken fried steak, salad with Thousand Island, Mac ‘n cheese, and a peach tea. While it was dinner time it didn’t take long (no more than 4 minutes) to be seated. They took the order and brought drinks promptly followed by the food. The food itself was ok, but really the service was nice. Most notably for me was the fact that the manager Jacob got was helping out. He jumped right and and did what was need to ensure a pleasurable dinning experience. The wait staff was nice as well. Journey was his name and he did a really good job. It seemed to be a “team” approach by there was someone named Tye that helped as well and was very friendly. Over all 8 gold stars ⭐️ for the level of service. My only 4 star comment was I wasn’t a fan of the chicken fried steak. I should have gone with my first mind and gotten the chicken fried chicken or an actual steak.

The steak was really good but it was not great, I liked the way they cooked it but maybe I had higher expectations for the quality of the meat. In any case I would return to this place. They have a baked bread that is delicious. The waiters are really nice and the sweet potatoes fires were crispy and with the right amount of salt.

There was a mishap on a previous order, and the GM Sean was super helpful with doing everything and anything to make it right. Absolutely fabulous service, the bartender is very friendly. Great food. It's definitely one of the best locations of Saltgrass Steak House. It is comfortable with the original feeling. The service stands out.

Small intimate location! Our Server, Lacresia was AWESOME! Very attentive, advised us of available soups w/o us having to ask. She served with a caring heart and smiles! Lacresia was professional and personable at the same time. She invited us back to this location for the live band on Friday and Saturday evenings, for the desserts and wines. The food was delicious and served timely.

We had dinner on a Thursday, the restaurant was busy, but a table was available as we walked in. Our food was hot, our steaks were made as we requested, and the service was great. We did have a little issue, but it was fixed without it being a huge problem. Our family's first visit at the chain and we were pleased.