Shipley Do-nuts

*Revision - So this morning, I wrote a review after my experience here. This afternoon Mike, the store owner, called me to offer his sincerest apologies for my dissatisfaction. I understood it was probably a misunderstanding and why I was frustrated. He is a great listener and wanted the feedback in order to make his store even greater. I respect owners/leaders who show that they are receptive and welcome growth in their organization. I will give them another shot. He assured me the problem was fixed so I will go and get a delicious glazed donut later this week and so should you. Everyone makes mistakes and I am retracting my review. Thanks Mike for being a forward-thinking leader. Happy Holidays to you and see you in a few days.

Donuts are always fresh. I live close and walked to the location. I placed an order, and when I got home, I was missing a dozen donut holes. I called and spoke with someone, and they were apologetic and kind and advised I could come back with a receipt to get. Due to me walking, I returned 2 days later and on a different shift. Although that person did not remember nor have note of me coming, I explained that the gentleman provided what was missing. This act of customer service in handling the error was exemplary. Shipley's will continue to have my business!

This Shipleys is always fast at providing you with your order and accurately. Staff is friendly and the inside seating is such a nice look, extremely clean and great music plays over rthe speakers. This location offers several types of awesome coffee selections from your regular hit cup, to frappes and including iced beverages like my caramel mocha I ordered, in my picture. But if you aren't feeling like something sweet, you can stop in morning, noon or night and have yourself a kolache! They also have an outdoor seating area so weather permitting, it's a must!