Jimmy John's

The food is good and the customer service is not the best. sometimes great depending on who helps you but some employees are very rude and distasteful. Over all I love Jimmy Johns as a sandwich shop but I had an incident with this particular location. I live and work about a mile and a half (6 minute drive) from this store and about 3 miles (12 minute drive) from another location. I called this one to see if they could deliver to my job but I was told I was in a grey area for delivery meaning no Jimmy Johns delivers to my home nor job. After I was told that information I was told a specific driver would deliver to me if I gave him an exceptional tip. I said okay yeah sure ill give him a larger tip for delivering to me although I am in a grey area. The woman took my order, address, and my card information and placed my order. I asked for her name and the drivers name so in the future i’d know who to speak to when I wanted delivery. I was only on break which is an hour so after about 50 minutes of waiting I called back and advised them to just cancel the order considering I would have no time left to eat. Within the same week I had card fraud. Someone had paid their electricity bill and ordered over $60 worth of Pizza Hut using my card. I closed my card and had a new one sent. I called the electricity company that charged my account and they were able to give me the name of the person that paid their bill which was Ashley Brown, the same person who took my order that never came at Jimmy Johns. This made me no longer want to eat at this location knowing one of the managers used my personal information to purchase food and pay bills.