Pizzaface

First let me say it was wonderful pizza, they know their stuff in that department! I was disappointed, however that they gave me the wrong order with the wrong toppings on it, so be warned! It was only after I checked I then had to send it back, which for the price of their pizzas is not acceptable! They need to up their game in the accuracy department and not leave it to their customers to check their work.

Pizzaface is a long-standing favourite among our friends and, in my opinion, offers the best pizza in Brighton and/or Hove. The toppings are always a fantastic quality and the size is perfect for smashing an entire pizza to yourself if you're ravenous, or saving a couple of slices for breakfast if you're not so hungry. The only gripe is, as others have mentioned, actually getting the pizza to your face can be a bit of an arduous task. There's only one phone line at the Hove shop, so getting through to place your order can be tricky (better to go online). Picking up is a charmless affair, but waiting for it to be delivered can take 1-2 hours. We've given up and gone to Fatto A Mano on the odd occasion.

When I looked in the window and saw Pizzaface showcasing that they had won an award for best pizza from whatever reviewer in 2013, I have to admit, I had my reservations. But then I ordered the Vesuvius. Like the innocent civilians of tragic Pompeii, I was instantly rocked by the great volcanoes namesake. I think it’s time to give them a new award. Tastiest Pizza within a 1-2 mile radius of their store 2023. Well done Pizzaface. You guys earned it.

I love the pizzas created and made at pizza face. This week however completely messed up my walk in order! Very rarely do I have to complain but a new member of staff seems to have had a problem reading and distinguishing the different types! I emailed them with the error (so busy couldn’t get through on the phone). So the customer care was great within 30mins of email I had a call back and a apology and refund for the mess up. So we all know mistakes happen the key is how to correct it and keep your customer happy. I was impressed on reflection with pizzaface. At the time however very fed up - ordered a Vesuvius pizza got a vegetarian pizza. So pizzaface keep up the fabulous pizza’s just take an extra moment to make sure the orders are correct!!