Chick-fil-a

This place has been hit or miss on the food quality recently. The service has always been top notch but the chicken has been over cooked the last two times I have visited at lunch time. It might have to do with how busy they are. When it does get busy expect to wait up to 15 minutes in the drive through for food.

I never thought I’d leave a bad review at a Chick-fil-A… I ordered through the app. Grabbed my food, got out to the car and realized I was missing a kids meal. Went back in and it took over 15 minutes of talking to 3 different people and showing my order to them multiple times. It felt like they didn’t believe me that I ordered any food. Made me feel like I was in the wrong. Even the manager came and made me feel like I was wrong. Finally they started getting my food but I heard the manager ask for a 5 ct nugget and fries. My son subbed for Mac and cheese and I paid extra for it. So I said something and she gave me a dirty glare like I was trying to pull a fast one. It’s on my order… I paid for it. Just give me my food. I even told them I was on the way to movies with my family and was going to be late. They didn’t care. We eat at Chick-fil-A anytime we are in a city and never had an issue until now. I was severely disappointed and will not come back to this location. I was humiliated and embarrassed by having to raise my voice just to get the food that I had paid for. I wouldn’t even expect that low of service from a Burger King or Hardee’s.

Despite a long line at the drive through the team did great. We had a reasonable wait, and got our food quickly. Friendly service and correct order. Food was tasty. This location stays very busy, so plan a few extra minutes for your visit. And just FYI prices have gone up. For two people you'll spend around $20 for two regular combo meals. Sadly portions have shrunk a bit too.