Chick-fil-a

UPDATE: Please note that this review is for the Chick-fil-A at 10 E Washington St, downtown Indy, not the one on the IUPUI campus, which Google Maps seems to be referencing. This was my first visit to the new downtown Chick-fil-A, which is located at street level near the mall. In the past, I have gone to the Chick-fil-A within the mall food court, but believe this may be replacing that location. I was told by staff that the restaurant has been open for about 3 months. I arrived about 12:15 pm and it was nice to see a crowd of people patronizing this downtown business. I quickly made my way to the counter and placed my order, which I received while in the process of buying 15 gift cards. Bri, the manager, came out to help Sevastian process my request, and they took the time to double check that the correct amounts were loaded onto each card and then placed them into individual gift card holders! They were courteous and kind, and lunch tasted great. The restaurant is new and very nice. The only potential negative for some customers may be the high nose level, due to all of the hard surfaces, but things improved as the crowd thinned out. The attached photos were taken just before 1:00 pm after most of the lunch crowd was gone. It's also worth nothing that they have a few outdoor tables, but due to the low temperature (the high today was 59*F) and breezy conditions, no one was sitting outside.

This is a university restaurant. It was great and fast service but there is less perks to it. You are not going to be able to use your chick fil a reward. They seem to have less options compared to a regular chick fil a restaurant. Sometimes they close early and their busy times are usually around 5 to 6pm - the time they close. The best time to go to this place is around 3 o’clock.

Now I love chick-fil-a and the food they make six days a week but, the chick-fil-a in the IUPUI campus center seems to have a hiccup every once in a while. Most instances they will provide a great meal you'd expect from chick-fil-a however, every once in a while I'm left feeling I didn't get what I'd expect from going to chick-fil-a. Sometimes the chick feels like it's been sitting for a while or the fries aren't done quite long enough. These aren't things that ruin a meal but just make it a little less satisfying.