Mcdonald's

This McDonald's is horrible. It's rare to get an order from here (take out, dine in, drive thru) and have it be down correctly. Fries are usually cold or triple dipped in the oil. Buns are burned. Burgers are way wrong. I have taken home someone else's order many times. People are rude .... Some speak Spanish and when I speak Spanish to them they just walk away. So language barriers can not be a valid excuse. Who ever has any ability to help train and fix this flow for this McDonald's PLEASE HELP THEM.

We’ve never had a bad experience at any McDonald’s, but tonight was hell!! We only went because my son wanted some chicken nuggets, sore why not it’s on our way home. Get there and there’s a couple cars ahead of us, it took 45 minutes to order, the line wouldn’t move. Then, after we order it takes another hour to get to the window from the intercom! We saw a lot of cars leaving after us and thought ok they don’t want to wait, WRONG! We FINALLY get to the second window and they say was your order a couple drinks and a dessert and we say no, we orders the #5 with extra fries and they say well all we have is 2 quarter pounders, that’s all, we just threw everything out to get ready for breakfast. WHAT?!?! You mean to tell me NOBODY could come out and say, by the way we don’t have the food you ordered, we apologize. Then he says didn’t you hear me say we didn’t have that through the intercom? NO, because you didn’t say that when we ordered, you took our order and gave us our total. Ridiculous!!! No wonder everyone was leaving the line. It’s just McDonald’s right, but still, worst customer service ever! A little communication would of been great and we wouldn’t of wasted an hour and a half waiting in line to receive nothing!!

Being this was my first visit to this particular McDonald's, I was definitely surprised when I realized that I was able to place a mobile order at any hour of the day or night... This is something that I'm not used to, and glad I was able to take advantage of the mobile app "deal of the day" specials! Nice employees, and store has the updated appearance.