Starbucks

I just moved to the area and have only been twice. Both times the staff taking my orders were super nice and sweet. I truly appreciated that since I am new here. They got my first order right through the drive thru and the second was for four drinks and all were correct. I was disappointed they didn’t have the Washington been here mug but that isn’t the baristas fault:)

I use this location a lot because it’s convenient for me and it has a drive through. I’ve been here countless times and honestly they mess up my order often, probably 1 out of every 4 visits. This most recent visit I ordered a venti iced latte but was given a grande. I didn’t even realize it until I left and didn’t have time to go back. It wouldn’t really be that big of deal had I been charged for the grande but I was using stars so the cost was the same regardless. I was a bit disappointed but I’ve also gotten used to this location messing up my orders.

Looks like no one came to work today 🤷🏽‍♂️. No sign. No anything. Just a long line of cars waiting for the magical voice to come welcome them to Starbucks. But it won’t come. And when they finally decide the box intercom must be broken and they pull ahead to the window they’ll learn there’s no one home. No baristas. No managers. No regional or district manager to put up a sign saying “sorry, we aren’t making coffee today”. Just a closed window and a dark store. Honestly, this has been one of the worst managed Starbucks for years so expectations should be low. Maybe the manager said “remember that time we ran out of hot water? Well this shouldn’t bother people much more. I’ll just sleep in”. Or maybe Starbucks knows they’ll get your money one way or another so they just don’t care. But this is paramount. Making myself a promise never to use this location again AND to try to go a little out of my way to find a local coffeeshop even when convenience is calling.

It's a Starbucks, they're popular for a reason, especially here considering it started as a local business here in Washington. Food's good and I've gone here often for the breakfast sandwiches. They taste good all around. Recently they've put up a screen to show your order so you can check things, which is great considering I've had a history with them getting our orders wrong. Now hopefully it's not a issue, regardless just check your food before you leave to make sure everything's in order.