Burger King

I have been to this burger kind a few times now. not only does the man taking my order speak so fast that i don’t feel like i can say my whole order, but i just ordered from there a few moments ago and i ordered a bacon king with only mustard on it. all i said to not put on it was ketchup and mayo and they gave me a plain burger with two patty’s and just mustard. no bacon no cheese no nothing. i normally never write reviews because i know what it’s like working in customer service and the food industry so i try not complain but I don’t feel i received good service today. and now i just have to eat this because i’m on my work break so i can’t go back and get a refund or new burger without wasting my lunch.

Horrible customer service. Place mobile order from their parking lot to take advantage of T-Mobile offer. Drove to their drive-through window, no response from anyone. Drove up to the pick up window, saw people inside, they kept waiving me off. Knocked on their window and they told me they are closed now, they don't care about my mobile order, they have nothing to do with the app. go away. That was their "manager', Angie, who looked like a high school drop out. No business card or understanding of customer service. What a waste of time. Had to contact BK customer service online to get my money back. Never again.

I used the BK app to order, and gave them my name and the order number. They still gave me the wrong order. Of course, I didn't notice until I got home. Tried to call them. And their voice mail box is full. No complaints about the food. Just be sure and check your receipt before you leave the drive thru!

This place is totally confused. In the past year, I bought food from here several times, and every single time they got different issue, like no credit car, stuff got angrey with me due to I didn't stop long enough when ordering, told me no beef burger when I am in drive through line, heard stuff arguing each other, give me wrong stuff, etc. really, every time they got some issue.

Add .5 for speed and guy cleaning up tables. I came to try the Impossible Whopper. I have not had a Whopper in years, but I did have the Fatburger Impossible burger two days ago. It is a study in fast food to compare. Hands down BK is faster. Hands down the wait for Fatburger is worth the wait. BK needs to offer a tastier bun and offer a vegan mayonnaise and cheese to moisten their dry offering. The tomato was moist and tasty. I would definitely order it again if I was at BK. The drink machine needs to be added to modernize. The outside BK sign needs repair desperately.