Pacific Grill

California Hip Hop Artist SpenDoe speaks about his experience at Jackson Rancheria Casino Resort! First off, I absolutely love the place. I was invited there by an associate and his family. We met at their home, and drove together 2 hours into what seemed to be the "middle of nowhere", to me. Then we arrived, and it seemed like a Casino resort just appeared! I'm not a gambler, but I love food. The occasion for this evening was the Fisherman's Wharf Buffet, and let me tell you.. It Was Amazing!! The establishment was clean, staff friendly, and the kitchen employees were very attentive, and working hard to meet the demands of this wonderful dinner buffet. Without the kitchen staff working as hard as they were, this event wouldn't have been possible. All of the food items were great. As I looked around, everyone seemed to be enjoying themselves, engaging in conversation with other members of their tables; while cracking crab and lobsters. After we ate, we took a stroll through the casino, and I was impressed at how well this establishment was kept. The games looked interesting, even though I probably wouldn't know how to play them. The environment was filled with an energy I can't describe. People were having a great time, and everyone was comfortable. I truly hope that one day I may return, and get to spend more time exploring Jackson Rancheria.

My wife and I went back to Jackson because of an offer they gave us. We have been back three times since and feel that most of the staff we have dealt with are not friendly. Security certainly could use a coarse on proper inner action with customers. Just by what I have seen and heard directly. Also the way that the incentive program is needs improvement. I’m not sure Jackson will be getting another chance from us anytime soon.

I was removed from the liberty gold slot during a hot streak. I was forced to cash out and I never got that streak back. I even wrote to the casino and gave them time to explain and I was snubbed, no response. So, if you want your luck streak messed with, go gamble at this casino. It was at 4:00 A.M. February 1st and they were pulling boxes. Here's the kicker, I am an ex security specialist for Casino and even was on pull box duty. There is one main thing that is taboo: never mess with a gamblers luck or hot streak. Did I mention that in a casino while a gambler is playing and especially betting high limit, you do not go over there disrupt game play.

Slots doesn't give anything at all certain days. $200 went in 10 minutes on penny machine. Staff was regulating way too much. Smoking a cigarette or drinking water is near impossible. They expect you do have you mask on literally that split second after finish drinking water/puffing cigarette. And the thing was there was like no one near me. But I get told by the staff like back to back. 3 times every minute.