Dunkin'

Employees are so nice there! One of my favourite moments on my way to Manhattan, is to stop at this Jersey City’s Dunkin Donuts to have a perfect morning Iced Matcha Latte, always served with smiles. Smiles that make a good beginning to your day! Keep being the nice people you are, guys! Thank youuuu so much for your kindness. You rock!

This is a medium signature latte. Ordered at at 7:46 am. Pic taken at 8:06 Before taking a sip. I’m sure there was whipped cream but that’s not the problem. This is a medium but only half full. Ask for no whip! Or tell them very little. They gave me half latte half wip. 3 stars because it taste fine and the line moved fast for the length. Update. 4 stars. They gave me another when I told them about my experience.

This is usually my go-to location because I always get fresh doughnuts and coffee and the customer service is outstanding especially from the older male that sometimes works the drive thru.Today’s experience was a bit different. Although the service was on point, the product was not. I ordered a medium decaf coffee light and sweet and even though it was the coffee I ordered, it was not made correctly. There were chunks of ground coffee sitting at the bottom of my cup ! Unbelievable. I’m being very generous and giving 3 stars because my experiences are usually great so please do not make this mistake again !